50 free orders/month · No credit card · COD & prepaid

Stop Fake Orders
Before They Ship

OrderWitness confirms every order with the customer via WhatsApp before you ship — capturing cryptographic proof so fake orders never cost you again.

Start Free — No Credit Card See How It Works

Trusted by 200+ e-commerce sellers worldwide

The Fake Order Problem

25–40%
of COD orders in emerging markets are fake or refused at the doorstep
Rs. 1,200+
lost per returned order — shipping, handling, and wasted inventory days
0
legal recourse without written, timestamped proof of customer intent

The OrderWitness Solution

AI Fraud Scoring Before You Ship

Every order is scored 0–100 for fraud risk. High-risk orders are auto-held — you only ship what's real.

Customer Confirms on WhatsApp

A branded confirmation is sent via WhatsApp before dispatch. One tap — order confirmed or cancelled instantly.

SHA-256 Evidence PDF — Forever

Cryptographic proof of every response. Couriers and marketplaces accept it. You win every dispute.

CONFIRMATION-FLOW

From Order to Evidence in 4 Steps

OrderWitness works silently in the background — no new apps for your customers, no manual work for you.

Order Arrives

An order comes in — manually, via WooCommerce, or Shopify. OrderWitness immediately runs an AI fraud score.

Confirmation Sent

Customer receives a branded WhatsApp or email with order details and YES / NO quick-reply buttons.

Customer Responds

Response is captured, timestamped, and cryptographically hashed. Status updates in your dashboard instantly.

Evidence Locked

A tamper-proof PDF is generated with SHA-256 hash. Download it for any courier or marketplace dispute — permanently yours.

FRAUD-PREVENTION

Everything You Need to Stop Fake Orders

All features included on every plan — free to enterprise.

AI Fraud Risk Scoring

Every order scored 0–100 automatically. Repeat phone rejections, blacklisted numbers, address anomalies, velocity, value outliers. High-risk orders auto-held before dispatch.

Runs on every order

SHA-256 Tamper-Proof Evidence PDF

A cryptographically signed PDF is generated for every confirmed or rejected order. SHA-256 hash covers order ID, phone, timestamp, and response. Accepted by couriers and marketplaces worldwide as dispute proof.

Verifiable hash

Manual Hold Queue

High-risk orders (score ≥ 70) are auto-held for manual review. You review, release, or cancel — never ship blind. Hold reason is recorded on the evidence file.

Zero blind shipments
FREE ONLINE STORE

Your Free Store — With Fraud Protection Built In

Every OrderWitness account gets a hosted online store. Not a Shopify plugin. Not a separate subscription. A full store — with AI fraud scoring, WhatsApp confirmation, and evidence PDFs — included from day one.

orderwitness.com/shop/your-store
MyBrandStore
ProductsCollectionsCart (2)
Kameez XL
Rs. 2,500
Kurti M
Rs. 1,800
Dupatta
Rs. 900
New order · Fraud score 12 / Low risk · WhatsApp sent ✓

Hosted Store — No Server Setup

Your store is live at orderwitness.com/shop/your-name or your own custom domain. SSL, CDN, and hosting included.

AI WhatsApp Chat — Answers Products 24/7

When customers message your store WhatsApp, AI reads your product catalog and responds automatically — stock, sizes, price, delivery time, returns. No agent needed.

Fraud Scoring on Every Order

Every order placed on your store is automatically scored 0–100. High-risk orders go on hold before WhatsApp confirmation is even sent. No other free store does this.

Page Builder — Hero, Grid, Collections, Blog

Pro plan adds a Shopify-style drag-and-drop section builder — hero banners, product grids, collections, testimonials, FAQs, and a built-in blog for SEO. Rendered as fast server-side HTML.

Free plan: 50 orders/month · No credit card · Custom domain on paid plans

How we compare to Shopify Basic ($39/mo)

Platform fee
$0 vs $39/mo
AI fraud scoring
Built-in vs Not included
WhatsApp confirmation
Built-in vs Paid app
AI customer chat
Built-in vs Paid app
Evidence PDF
Auto-generated vs N/A
LOSS-CALCULATOR

Calculate How Much Fake Orders Are Costing You

Adjust the sliders to match your business — see your exact losses and potential savings.

Your Business Numbers

500
5010,000
3,500
Rs. 500Rs. 20,000
25%
5%50%
800
Rs. 200Rs. 2,000
Fake orders/month
125
Shipping wasted/mo
Rs. 100K
Revenue lost/month
Rs. 437K
Total monthly loss
Rs. 537K
Annual loss
Rs. 6.4M
Savings with OrderWitness (80% reduction)
Rs. 5.1M/yr
Recover This Money — Start Free Today
GUARANTEES

Three Things We Guarantee

Not marketing promises — specific, verifiable commitments about how the product works.

Your brand. Your accounts.

Every message goes from your WhatsApp, Instagram, and Facebook — never from OrderWitness. Customers always see your name.

Cryptographic proof on every order.

Every confirmation generates a SHA-256 signed PDF automatically. Verifiable by any courier, marketplace, or payment provider.

50 free orders, every month. Forever.

No trial period. No expiry. 50 confirmations per month on the free plan — no credit card, no setup fee, no catch.

Works with your existing tools

WC WooCommerce
SH Shopify
WA WhatsApp Business
IG Instagram
FB Facebook

Works With Your Existing Stack

WhatsApp Business WooCommerce Shopify TCS Courier Leopards Courier Trax Facebook & Instagram Resend Email
PRICING

Pay for What You Ship. Not for What You Don't.

Built for sellers who ship seriously. Every plan includes all features — no feature gating, no surprises.

Monthly Annual 2 months free
Free PlanForever Free
50 order credits/month · All features included · No credit card required
Rs. 0
Start Free
⚡ Most Popular
Starter
For growing e-commerce sellers
Rs. 7,999/mo
500 order credits/month Rs. 16/confirmation
  • WhatsApp & Email confirmation
  • AI fraud scoring (0–100)
  • Evidence PDF (SHA-256)
  • Analytics dashboard
  • Quotations & milestone billing
  • Courier integrations (TCS, Leopards, Trax)
  • WooCommerce & Shopify sync
Get Started
⭐ Best Value
Pro
High-volume operations
Rs. 14,999/mo
2,000 order credits/month Rs. 7.5/confirmation
  • WhatsApp & Email confirmation
  • AI fraud scoring (0–100)
  • Evidence PDF (SHA-256)
  • Analytics dashboard
  • Quotations & milestone billing
  • Courier integrations (TCS, Leopards, Trax)
  • WooCommerce & Shopify sync
Get Started
Enterprise
Custom contracts & SLA
Custom
  • Everything in Pro
  • White-label branding
  • Dedicated support & SLA
  • Custom integrations
  • Volume discounts
  • Onboarding assistance
  • Priority response
Contact Sales

Already on Free? Upgrade anytime from your dashboard — no data lost.

Top-up credits are separate from your monthly subscription. When your subscription pool runs out, PAYG credits kick in automatically — you are never blocked. Top-up packs are valid for 1 year from purchase.
Starter Pack
Rs. 999
50 confirmations · Rs. 20/order · Valid 1 year
  • WhatsApp & Email confirmation
  • AI fraud scoring
  • Evidence PDF (SHA-256)
  • Auto-fallthrough from subscription
  • 1-year validity — no rush
Buy Pack
⚡ Best Value
Growth Pack
Rs. 2,499
150 confirmations · Rs. 16.66/order · Valid 1 year
  • WhatsApp & Email confirmation
  • AI fraud scoring
  • Evidence PDF (SHA-256)
  • Auto-fallthrough from subscription
  • 1-year validity — no rush
Buy Pack
Scale Pack
Rs. 5,999
400 confirmations · Rs. 15/order · Valid 1 year
  • WhatsApp & Email confirmation
  • AI fraud scoring
  • Evidence PDF (SHA-256)
  • Auto-fallthrough from subscription
  • 1-year validity — no rush
Buy Pack
1 credit = 1 order confirmation — covers WhatsApp/Email send + customer response capture + AI fraud score + Evidence PDF
AI reply credits are completely separate from order credits. 1 AI credit = 1 AI-generated reply to a customer on WhatsApp, Facebook, or Instagram. Exhausting AI credits never blocks order confirmations. AI packs are valid for 6 months.
AI Starter
Rs. 499
100 AI replies · Rs. 5/reply · Valid 6 months
  • WhatsApp AI customer chat
  • Facebook DM AI replies
  • Instagram DM AI replies
  • Product catalog Q&A
  • Policy-aware responses
  • Human escalation when needed
Buy AI Pack
⭐ Best Value
AI Pro
Rs. 1,799
500 AI replies · Rs. 3.6/reply · Valid 6 months
  • WhatsApp AI customer chat
  • Facebook DM AI replies
  • Instagram DM AI replies
  • Product catalog Q&A
  • Policy-aware responses
  • Human escalation when needed
Buy AI Pack

How AI credits work

1. Customer sends a free-text message on WhatsApp, Facebook, or Instagram DMs.
2. AI reads your product catalog and business policy, then crafts a reply.
3. 1 AI credit is deducted. If credits run out, the conversation is flagged for your manual reply.
4. If the customer clearly wants to order, AI generates a draft order and sends a confirmation link.
No credit card for free plan Cancel subscription anytime Top-up credits valid 1 year Evidence PDFs yours forever All features on every plan
FAQ

Frequently Asked Questions

OrderWitness is a SaaS platform for e-commerce sellers worldwide. It sends a WhatsApp or email confirmation to the customer before the seller ships, captures a cryptographically signed YES or NO response, scores every order for fraud risk (0–100), and generates a SHA-256 evidence PDF that sellers can use for courier and marketplace disputes. Works with COD and prepaid payment methods.
OrderWitness prevents fake orders through three layers: (1) AI fraud scoring checks the customer phone, address, order value, and order velocity to assign a risk score — high-risk orders are auto-held before dispatch; (2) WhatsApp or email confirmation is sent to the customer, who taps YES or NO — their response is timestamped and hashed; (3) If a customer later disputes the order, the seller has a tamper-proof SHA-256 evidence PDF showing exactly when and how the customer responded.
1 order credit covers 1 complete customer confirmation cycle: the WhatsApp or email send, the customer response capture, the AI fraud risk score, and the SHA-256 Evidence PDF generation — all bundled into one credit. There are no separate per-channel charges; WhatsApp and email both use the same single credit.
The Evidence PDF contains a SHA-256 cryptographic hash of the order ID, customer phone number, timestamp, and customer response. This makes it tamper-proof and independently verifiable by anyone with the hash. Couriers and marketplaces worldwide accept it as proof of customer confirmation for dispute resolution — including TCS, Leopards, Trax, Daraz, and international platforms.
Yes. OrderWitness integrates directly with the Meta WhatsApp Business Cloud API. Sellers connect their own WhatsApp Business number and send pre-approved confirmation templates with YES/NO quick-reply buttons. Customer responses update the order status in real-time. OrderWitness also handles AI-powered customer chat on WhatsApp when customers send free-text messages.
Yes. OrderWitness integrates with WooCommerce and Shopify via webhooks. When a new order is placed on your store, it automatically flows into OrderWitness, gets fraud-scored, and a WhatsApp/email confirmation is sent to the customer — without any manual work. Product catalogs can also be synced from your store.
Subscription credits are valid for 30 days and renew each billing cycle. Order top-up packs are valid for 1 year from purchase. AI reply packs are valid for 6 months. You'll see an expiry warning 7 days in advance. Credits always deduct from the nearest-expiring pool first to minimise waste.
Yes. OrderWitness offers a permanent free plan with 50 order confirmation credits per month — no credit card required and no time limit. All features are included: WhatsApp confirmation, AI fraud scoring, Evidence PDF, analytics dashboard, courier integrations, and WooCommerce/Shopify sync. Upgrade at any time from the dashboard.

Every Unconfirmed Order Is a Risk You Don't Have to Take

Join sellers who have eliminated fake-order losses with cryptographic confirmation. Start free today — no credit card needed.

Start Free — 50 Orders/Month Talk to Sales on WhatsApp